Returns & Refunds Policy

Thank you for shopping with us! We value your satisfaction and strive to provide a seamless shopping experience. Please review our policy below for returns and refunds.

Digital Downloads and Original Digital Designs

All purchases of digital downloads and original digital designs are non-refundable.

  • Due to the nature of digital products, we cannot accept returns, exchanges, or offer refunds once a file has been downloaded or accessed.
  • If you experience any technical issues with your digital product, please contact our support team at [Insert Contact Email]. We will be happy to assist you.

Store Purchases

We accept returns for physical products under the following conditions:

  • Eligibility for Returns:
    • The product must be in brand new, unused, and resalable condition.
    • Original packaging and tags (if applicable) must be intact.
  • Return Window:
    • Returns must be initiated within 30 days of the purchase date.

Refund Process:

  • Upon receiving the returned product and verifying its condition, we will process a refund to your original payment method.
  • Please allow 5-10 business days for the refund to reflect in your account.

Non-Returnable Items:

  • Items that show signs of wear, damage, or alteration will not be eligible for a refund.
  • Any items marked as “Final Sale” at the time of purchase cannot be returned.

How to Initiate a Return

To initiate a return for eligible physical products:

  1. Contact us at hello@revolverstudios.co with your order number and details of the item you wish to return.
  2. Our team will provide you with a return authorization and instructions.
  3. Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Revolver Studios Inc.
2967 Dundas Street West, Suite 847,
Toronto, ON Canada, M6P 1Z2

Email: hello@revolverstudios.co
Online: https://www.revolverstudios.co/contact

Last Updated: December 1st, 2024